Doing what matters

Home Blog Doing what matters DOING WHAT MATTERS January 10 2012 “There is surely nothing quite so useless as doing with great efficiency what should not be done at all.” – Peter Drucker Our industry is changing faster than ever. Regulation and legislation shift constantly. Clients and carriers ask agents to do more with less. Increased competition





Why a race car ?

Home Blog Why a race car ? WHY A RACE CAR? January 01 2012 What is The RedLine? Simply enough, it is Patra’s new blog focused on sharing insights, thoughts and management anecdotes that might help an agency get the most out of their back office through outsourcing and managed services. We’ve named it The RedLine