Insurance Solutions for
Retail Brokers

Grow your business more efficiently & profitably.

Patra helps retail brokers reduce staff workloads, service accounts more efficiently and optimize small account management, so you don’t have to worry about staffing issues, reinventing workflows or accommodating more volume.

As the insurance marketplace gets more competitive, brokers must be more innovative than ever. Patra’s retail broker services are applicable across P&C (for both Personal and Commercial lines) and employee benefits, letting your organization focus on key accounts and processes that set you apart from the competition.

Our global team stands ready to partner with you to manage, grow, and improve your business.

Learn more about how Patra's services can increase retail broker value, profitability, service levels and more:

Insurance Processing

Discover the value of working with a dedicated team and paying for results, not down-time. Patra lets your staff work to the top of their job descriptions.

Small Account Solutions

Patra's small account managed services provide agency-branded small account solutions with options for aggressive growth and profitability while increasing agency accuracy.

Acquisition & Customer Experience

Patra's direct writer support and contact center management offers end-to-end, omni-channel technologies and skilled licensed professionals to support the entire life cycle of customer experience.

Insurance Technology

Manage and acquire customers faster and more efficiently than ever before with Patra's technology-enabled solutions. Whether it’s technology to enhance an existing AMS or deliver certificates more securely, Patra can help.

Insurance Printing & Mailing

When working with demands from both brokers and carriers, MGAs need to be able to deliver on their relationships while remaining focused on quality underwriting. With dedicated experience supporting MGAs, Patra can help you at every point in the process from pre-binding to ongoing renewals.

Our Approach, Your Results

See how our innovative approach helped one agency achieve their business goals.

Don’t just take our word for it.

Learn how agencies experience the Patra Advantage.

As a small company, it’s paramount to maximize efficiency without any sacrifice of expertise, execution or excellent service. Patra’s attention to detail and accuracy has supported our ability to exponentially grow our customer and revenue base. We look forward to partnering with them for years to come.

Tangram Insurance Services
Jaimee Patane | Manager, Underwriting Operations

Since engaging with Patra, we have seen dramatic improvement in our efficiencies and processes and at a much lower cost. We experience growth numbers of over 30% each year, and are saving roughly 40% on our processing activities by using Patra. Patra has played a large role in helping our company get to where we are today, and they will continue to play a large role in our future growth.

Zane Goldthorp | CIOO

The Patra Corporation has developed an outstanding reputation in the industry. They help to reduce time spent on repetitive tasks and/or projects which we all know, ‘time is money’ and happier clients too. Having the additional time has allowed my team to focus more on servicing the day-to-day requests of our clients and their employees. This is a top priority in our world!

HUB International
Michelle Cisneros | Director of Operations

Patra designed a workflow plan specific to our needs. Our average task processing time has decreased by 33%, our annual expenses related to outsourced activities have decreased roughly 55%, and Patra has helped us realize over $2.2M in aggregate expense savings to date. Our enhanced profitability has subsequently allowed us to accelerate reinvestment capital back into our aggressive growth initiatives.

Atlas General Insurance Services
Ryan Clarkson | COO

During our partnership with Patra we have increased our certificate issuance by 25% and the volume of direct bill transactions by 29%, all while Patra maintains accuracy rates of 99%+. Simultaneously, as expense reductions are realized year to year, we not only create future investment capital but also enhance the overall value of Bolton & Company.

Bolton & Company
Steve Brockmeyer, ARM, CIC | President & CEO