Solution Overview for Carriers
Carriers often face high employee turnover, difficulty reaching annual premium goals, and focus their time on time-consuming non voice tasks. In response to these concerns, and in order to stay competitive in today’s insurance business environment, more and more Carriers are turning to business process outsourcing (BPO) as a solution.
In this recorded session, we will dive into the following topics:
- An overview of Patra’s capabilities
- Common challenges Carriers face
- Patra’s insurance expertise providing: omni-channel communication tools & back-office processes
- Successful implementation process
- Henry Leszczynski, SVP Business Development