Patra Assist Spotlight with Lacey Cenac

Hi. My name is Lacey Cenac. I’ve been with Patra since February of 2016, so a little over eight years now. And I’ve been working with our teams in the Philippines since January of twenty twenty.

Patra Assist is a virtual assistant service. We recruit, onboard, and take care of all the admin and HR stuff that you don’t really wanna deal with anyway. And then you, as the client and your team, take the the virtual assistant that we find for you and teach them what you want them to help with. It could be, you know, solving this week’s crossword puzzle, or it can be an insurance process.

Patra Assist is different from Patra Direct. They both operate in the Philippines, but they’re different services.
They’re similar, but the biggest difference between the two is that instead of our client training as they would in assist, in direct, we’ll actually do the training for you.

They we have an implementation team that you would work with, and they’ll get your processes recorded and, written, and then we’ll do that initial training of the team. All the while, we’re we’re recruiting in the background for the business need. That’s Direct.

Assist is we’re still gonna do the recruiting. We’re gonna onboard, we’re gonna work through all those IT kinks, like, in that first week or so, and then we’re gonna move them over to you so that you can train them your your way. Some of the feedback that we get from our clients is literally, I cannot live without my assistant, my virtual assistant anymore.

Everyone needs a Patra VA. No matter what no matter what it is that you need done, we can do it for you. And so it’s it’s so fulfilling to get that kind of feedback and know that we’re making such a, like, like, a huge impact for our clients so that they can do what they need to do. We can take care of the rest.

If you ever, ever have any questions about Patra Assist, it is my favorite thing to talk about besides, like, my kids. Please find me on Zoom. I promise you I’ll I’ll talk your ear off about it. But I want you to know about it. I want our I want our teams from, you know, the sales team to, you know, folks in on demand IT. Like, I want everybody to know about Patra Assist, and I want everybody to know you need a Patra VA.

Video: Patra Assist Spotlight with Lacey Cenac

Patra Assist is a virtual assistant service. We recruit, onboard, and take care of all the admin and HR stuff that you don’t really wanna deal with anyway.

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