Patra Document Spotlight with Paul Misso

Hi. I’m Paul Misso. I’m the VP of operations at Patra responsible for Patra Document. Patra Document or Print Services, we call it sometimes.

We print and mail any and all documents that our customers need. We can print, we can mail, we can package, we have benefit brochures, we can do corporate handbooks, we can send out notices, invoices, literally anything our customer needs. We are the kind of the last step in servicing the customer, And, you know, we, our regular services will do work, you know, creating certificates, checking policies, creating endorsements, notices, invoices, etcetera. What we do is we receive those files, we print and mail them, to where they need to arrive.

And we also serve as a big quality check, to make sure that what goes out is a hundred percent clean. We will do things like checking to make sure a certificate of insurance has a signature on it, for example. You can give Patra a job and between the regular production services and print services, you don’t have to worry about it anymore. You just give it to Patra and it’s all the way to your customer.

There’s two major pain points that that we help with. One is, there’s a lack of resources, human resources in the industry. And what we can do is take a large piece of work off of our customers plate that where they can take the skilled resources they have who have been in the industry for twenty years and use those resources to build their business, sell biz dev and so on, and we can take the administrative responsibilities from them. The second piece is via our virtual mail capability is we can help our customers who really want to get out of their commercial leases, out of their office space, and they’re spending twenty thousand dollars a month or more on that, we can take over their mailroom operations.

And that frees them up to all go work from home offices, saves them a lot of money, takes a big headache off their shoulders, and they know Patra is handling for them. So our, we’re here to make our customers’ lives easier.

Video: Patra Document Spotlight with Paul Misso

We can print, we can mail, we can package, we have benefit brochures, we can do corporate handbooks, we can send out notices, invoices, literally anything our customer needs.

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Contact Patra today!

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