Insurance policy checking for all distribution channels
Patra’s Policy Checking AI is a patented, industry-leading solution that automates policy verification across all distribution channels, delivering accuracy and compliance at enterprise scale while reducing your E&O exposure.
Setting a new standard for policy checking performance
Our Policy Checking AI solution uses AI-led workflows to automatically capture, compare, and validate policy data effortlessly. With proprietary, patented AI technology and comprehensive policy checklists, Policy Checking AI delivers unsurpassed quality, accuracy, and efficiency.
Intuitive data extraction powered by proprietary AI/ML architecture, built specifically for insurance documents.
Step-by-step processes deliver consistent, high-quality output across 12 commercial lines of business, representing approximately 85% of premium volume in the commercial market.
Detailed examination of policy header, coverage and limits, exposures, and form schedules using a 900-plus point checklist.
Color-coded reports for streamlined review and documentation.
Insurance-native design
The platform understands insurance-specific logic — policy effective dates, coverage verification rules, form language standards, compliance requirements by state and line. It catches discrepancies that generic document AI misses because it was engineered for how insurance operates, not adapted from general business processes.
AI that enables workstream flexibility
Whether you run Policy Checking AI-only, choose a white-glove service with professional oversight, or want full agentic AI workflow orchestration, we operate on the same core principle: separate routine verification from judgment decisions to allow AI and insurance experts to each do what they do best. The engagement models give you flexibility to either leverage AI technology independently or benefit from Patra’s insurance professionals who can manage the entire process while assuming E&O risk for verified policies.
Policy Checking AI executes verification automatically with output delivered directly to you. The sophisticated AI algorithms extract, analyze, and compare policy data with exceptional accuracy. You maintain full internal review and approval. Best for organizations seeking rapid verification and complete control, with your team applying professional judgment to all decisions.
Your team operates Policy Checking AI in-house using intuitive workflows for extracting, comparing, and highlighting policy discrepancies. Full professional judgment and approval flow stays with your team, with policies now being checked with unparalleled speed and accuracy.
Patra’s insurance professionals operate Policy Checking AI as a complete service, from document retrieval through AMS updates. We apply professional judgment to all decisions and assume E&O risk on the work we deliver. Your team focuses on relationships and strategy.
Tailored white-glove service with Patra professionals managing comprehensive policy checking according to organization-specific requirements — including customized workflows, quality control, SLAs, and reporting tailored to your business. We assume E&O risk on all work we perform. You get a true partnership partner, not a vendor.
| Policy Checking AI | AI-only | Self-service | Full-service | Custom |
|---|---|---|---|---|
| Patra’s patented AI technology | Included | Included | Included | AI available |
| Review of AI results | N/A | Client review | Patra review | Patra review (if applicable) |
| Intake method | Upload in app | Upload in app | Portal upload Email to Patra Patra retrieval |
Email to Patra Patra retrieval |
| Output format | Patra’s best-in-class checklist | Patra’s best-in-class checklist | Patra’s best-in-class checklist | Patra or custom policy checklist |
| Output delivery method | View in app or download (XLSX, CSV, PDF) | View in app or download (XLSX, CSV, PDF) | Delivered in portal Email back to client Saved to client system |
Received via email or saved to client systems (XLSX, PDF) |
| Declarations, LOB coverage, and forms schedule | AI-powered | AI-powered | AI-powered | Manual by Patra team |
| Supported LOBs | 12 top commercial lines (~85% of policy volume) | 12 top commercial lines (~85% of policy volume) | 12 top commercial lines (~85% of policy volume) | All commercial and personal lines |
| New policy checked against | Up to two source documents (prior policy, ACORD app, binder, bind order, proposal, quote, other) | Up to two source documents (prior policy, ACORD app, binder, bind order, proposal, quote, other) | Up to two source documents (prior policy, ACORD app, binder, bind order, proposal, quote, other) | Any combination of source documents and AMS data |
| Turnaround times | Minutes | Minutes | Three business days | < 15 business days |
| Patra E&O coverage | Not included | Not included | Included | Included |
Questions about policy checking AI for insurance
What types of documents are supported?
The platform accepts PDF documents including submissions, insurance forms, binders, bind orders, prior policies, proposals, quotes, and related insurance materials.
How does Patra leverage AI in the policy checking process?
Patra’s Policy Checking AI uses purpose-built, insurance-specific AI workflows to recognize policy structure, coverage requirements, and compliance rules. It extracts and compares data from unstructured documents using a comprehensive 900+ point checklist, then flags discrepancies and exceptions. The results are presented via intuitive, color-coded error report summaries, making it easy to quickly spot and address any issues.
Does Patra use robotic process automation (RPA)?
No. We have found that our approach scales across thousands of document variances regardless of carriers and lines of business. RPA (“bots”) cannot scale to solve for data extraction in complex insurance documents.
Which insurance lines of business are supported?
The solution supports 19 major commercial insurance lines of business, representing approximately 85% of commercial insurance premium volume. Commercial lines include Boiler & Machinery, BOP, Builder’s Risk, Commercial Automobile, Commercial General Liability, Commercial Package, Commercial Property, Commercial Umbrella, Crime, Cyber Liability, Directors and Officers Liability, Employment Practices Liability Insurance, Excess Liability, Foreign Liability, Inland Marine, Management Liability, Pollution Liability, Professional Liability, and Workers Compensation.
In what formats is the policy checking data delivered?
Policy checking results can be saved as formatted Excel files, CSV, or formatted PDF. JSON format and API delivery are in development; contact sales for the current timeline and beta access.
What is coverage gap analysis?
Coverage gap analysis is the evolution of traditional policy checking. Rather than simply confirming policy existence and matching limits, Patra’s patented AI-driven diagnostic workflow automatically extracts and flags hidden exclusions, restrictive line of business language, and reduced coverage limits often buried in policy documents, identifying client vulnerabilities beyond basic verification.
Ready to experience the Policy Checking AI advantage?
We can help you determine the best way to use Policy Checking AI to power your business into the future.