The agentic AI platform
built for insurance operations

Scale without scaling costs. Patra’s agentic platform automates the back office with higher accuracy, built-in E&O accountability, and 20 years of insurance expertise powering every workflow, with insurance experts always in the loop.

20years
Of proprietary insurance processing data
800+
Workflows powering the platform
25M+
Transactions processed per year
$10M+
Invested in the platform annually
99%+
Platform accuracy with expert validation
2
AI and technology patents
Where agentic AI changes the work

Insurance workflows that run
at speed and scale

  • Policy checking still depends on manual review?
  • Renewals and endorsements consuming weeks of capacity?
  • Quote comparisons still built manually across spreadsheets?
  • Compliance checks and audit trails still stitched together manually?
  • Growth still means more headcount, more cost, same margins?

Patra’s agentic platform reads, structures, compares, checks, routes, and validates work across core insurance workflows. Expert review is applied where judgment, exceptions, or regulatory compliance require it. The result: operations that scale without costs scaling linearly with them.

 
Read the video transcript

Each day, your team handles tasks that look routine but actually aren’t fast. Think of a certificate request. From the moment someone gets the initial email to being able to reply, there are at least fifteen steps every time.

Patra’s agentic platform takes that on from the very first step.

It reads the request, classifies it, and logs into the systems you already use. Retrieving the certificate template from your enterprise content management system and validating the limits, endorsements, and holder information right in your own AMS.

It stops and hands the work off to a person only where judgment matters. A human expert reviews what the agent found and authorizes issuance. The agent handles the rest, generating the certificate, filing it, replying, and closing the work order. What took hours now takes minutes with a complete audit trail of every agent action and human decision.

The same platform checks policies, capturing a hundred and forty-two fields across all relevant documents, resolving routine discrepancies automatically, flagging only what genuinely needs a decision with the agent’s reasoning attached. The result is a complete auditable checklist delivered straight back to the work order.

One platform across all of your workflows. No rip and replace. Keep the work in house or hand it to Patra entirely. You realize the benefits either way.

Why Patra

Better outcomes. Less risk.
The confidence to stand behind both.

Most vendors sell capability. We carry E&O coverage for the outcomes we deliver. However you engage with Patra, whether running workflows through the platform directly or putting our licensed teams to work inside your operations, the same agentic AI and experts in the loop power every engagement.

Two decades of insurance operations have produced what no one else has: instruction-level understanding of how the work gets done. That’s what keeps outcomes consistent. And what lets us stand behind them.

01
Agentic AI built for insurance workflows

Purpose-built AI agents that check policies, compare quotes, extract data, and process submissions. Insurance AI, built from the ground up.

02
Process intelligence trained on the work itself

Trained on hundreds of millions of real transactions and 800+ workflows over 20 years.

03
Accountability where risk matters

Expert validation and E&O coverage built into the work we do. We run the work and stand behind the result.

Two kinds of expertise. One system.

The most valuable thing in any complex transaction is the right technology and the right person.

Patra insurance operations expert
Patra insurance operations expert
Patra insurance operations expert
Offering

The agentic AI platform powering insurance operations

Small account management
Turn small accounts from overhead to profit center. Licensed professionals use our agentic AI platform to turn overhead into margin.
5× profitability improvement | Access to agentic platform
Inside Small Account Management
Virtual assistants
Dedicated, insurance-knowledgeable VAs extending your team’s capacity with AI-powered support that’s ready to deploy.
14 days backlog cleared | AI-equipped
Inside Virtual Assistants
How we engage

A roadmap to transforming operations

Most partners sell you labor hours, seats, or point solutions. We help you design the operating model. Then we deliver it, measure it, and put our accountability behind it.

Phase 1
Map the workflow intelligence

Map your workflows against our platform. Together, develop the target operating model, identifying the highest-volume processes, decision points, exception patterns, and risk controls. Then sequence the deployment.

Phase 2
Deploy AI agents into priority workflows

Launch targeted AI-led execution on workflows ready for automation. Deploy process experts into those that are not yet. Measurable efficiency gains within 90 days create real operating headroom.

Phase 3
Scale into an AI-led operating model

Expand across workflows. Scale what’s working. Innovate where your competitors haven’t. Expert validation and E&O accountability stay embedded as innovation expands. More coverage, same control.

In their words

Built for leaders focused on what sets them apart

Revenue load is one of our leading metrics. We’ve seen that number rise as we free employees to spend time on more profitable tasks, including spending time with clients, cross-selling and up-selling products that fit the client’s needs.

Stew Gibson Sr. VP & CIO, USI Holdings Corporation

“Our relationship with Patra has allowed us to flexibly augment our team, in alignment with our ambitious company goals, all while ensuring that we meet the needs of our customers and employees.”

Heidi Craun Head of Customer Experience, Clearcover

“Thanks to the support we receive from Patra, we have been able to eliminate redundant processes, increase our efficiencies, and sharpen our client service.”

Mike Morey COO, Bolton & Company
Enterprise-grade security SOC 2 compliant ISO/IEC 27001 certified

Ready to run your operations differently?

30 minutes. No deck. No capabilities tour. Just your priorities and where we’d start.