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Insurance leaders that are actually focused on their clients are always in need of being able to do their job more efficiently.

Going with a company like Patra, which is just insurance focused, we’re able to give them those things and keep that streamline that’s necessary to stay focused on their clients. AI cannot replace human beings in onshore, nearshore, or outsourcing.

AI is a component of our success and is absolutely necessary in today’s environment. When you have an environment where you need more people, you have to lean on technology.

We have a human in the loop as far as ai at Patra, where you get the expertise in the industry as well as the technology that allows us to do more with less.

AI in the insurance industry

Can AI improve productivity and lower costs for insurance leaders?

Patra’s Senior Vice President of Sales Marcel Gagnon shares perspectives on the role of ai in the insurance industry.

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Marcel Gagnon, SVP Sales, Large Retail Brokers

Meet our featured expert

Marcel Gagnon
Senior Vice President of Retail Brokerage Sales

Patra's Senior Vice President Marcel Gagnon partners with top insurance brokers to drive growth and elevate policyholder experiences through operational transformation.

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About Patra

Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions. Patra powers insurance processes by optimizing the application of people and technology, supporting insurance organizations as they sell, deliver, and manage policies and customers through our PatraOne platform. Patra’s global team of over 6,500 process executives in geopolitically stable and democratic countries that protect data allows agencies, MGAs, wholesalers, and carriers to capture the Patra Advantage – profitable growth and organizational value.