El Dorado Hills, CA, June 18, 2025 – Patra, a trusted leader in technology-enabled insurance workflow optimization, announced today the appointment of Pratap Sarker as its chief executive officer. Sarker brings more than 30 years of experience leading and transforming technology-driven services companies. He will also join the company’s board of directors. John Simpson, who has served as CEO of Patra since he founded the company in 2005, will assume the role of chairman of the board, where he will work alongside Sarker to guide Patra’s long-term vision and strategy.
“I am incredibly honored and excited to join the Patra team as CEO. Under John’s 20 years of leadership, Patra has transformed the insurance industry by consistently innovating, leveraging seasoned insurance professionals, and focusing on the customer experience. Patra’s AI and automation tools have already brought performance optimization and value to its clients across the industry,” said Sarker. “I am committed to building on that foundation as we enhance Patra’s best-in-class services with a platform built on Patra’s next-generation AI-driven workflow automation tools designed to deliver operational excellence across the insurance value chain. I look forward to working with the talented team at Patra to build upon John’s remarkable legacy.”
A seasoned technology executive, Sarker’s vast experience spans the financial services, insurance, healthcare and professional services industries. Prior to Patra, Sarker served in executive leadership roles at companies such as Accenture, Infosys, and IBM. Most recently, he was CEO of Greenway Health, where he led a multi-year transformation to modernize the product platform leveraging GenAI and Agentic AI, improve customer satisfaction, and position the company for long-term growth. Previously, he was the president and group CEO of Conduent’s $2.5 billion commercial sector business, where he championed strategic transformation across the sector.
“Pratap is an extraordinary leader whose cross-functional and cross-industry knowledge and vast experience leading and transforming technology-driven services companies will be vital assets for Patra’s continued growth,” said Simpson. “As a people-first leader, Pratap is passionate about aligning teams with purpose, fostering a culture of execution and learning, and delivering value to clients with integrity and impact. I am incredibly pleased to welcome Pratap to the Patra team.”
“Pratap joins us at a pivotal time in the insurance industry as brokers and wholesalers look to drive growth and expand margins through the use of high-quality, cost-effective outsourced technology solutions allowing them to best capture the benefits of AI at scale across their businesses,” said Mike Vostrizansky, partner at FTV Capital and member of Patra’s board. “With his deep technology and business process experience, Pratap is well-positioned to lead Patra and the industry more broadly through what we see as an exciting, yet critical, era of digital transformation. Under John’s leadership, Patra has always been an innovator and today is in a great position to accelerate growth, with a strong financial footing and growing client base, as a result of Patra’s best-in-class, customer-centric solutions. We’re excited to work with Pratap and the Patra team to build on that success and continue to press the insurance industry into the future.”
About Patra
Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions. Patra powers insurance processes by optimizing the application of people and technology, supporting insurance organizations as they sell, deliver, and manage policies and customers through our PatraOne platform. Patra’s global team of over 6,500 process executives in geopolitically stable and democratic countries that protect data allows agencies, MGAs, wholesalers, and carriers to capture the Patra Advantage – profitable growth and organizational value.
