Patra Assist is a virtual staffing service exclusively for insurance organizations. Patra recruits, onboards, and handles administrative related duties on behalf of our insurance clients. And then our insurance clients teach their new virtual staff members the tasks and areas they will be supporting.

Some of the feedback we get from our clients is literally, “I cannot live without my VA anymore”. It’s so fulfilling to see how we impact our clients and enable them to do what they need to do.

Patra Assist: Virtual Assistant for Insurance

Scale your agency with Patra’s virtual assistant solution for back-office and client support.

Patra Assist empowers insurance agencies to achieve more without hiring full-time staff. Our virtual assistants handle administrative and support tasks so your team can focus on growth and policyholder satisfaction.

Talent shortages are pushing even top-performing insurance agencies to accomplish more with limited resources. To meet their business and operational goals without the overhead of hiring full-time staff, many agencies rely on Patra’s virtual assistants. Patra’s virtual assistants handle a range of insurance back-office and client support tasks, allowing agencies to concentrate on growth and enhancing policyholder value.

Key benefits of Patra Assist:

Solve talent shortages quickly

Access skilled virtual assistants without lengthy hiring processes.

Reduce operational overhead

Eliminate costs tied to full-time staffing and recruitment.

Maintain workflow control

Train your assistant to follow your agency’s unique processes.

Boost efficiency and growth

Free your team to focus on client relationships and expansion.

Scalable support model

Add resources as your agency’s needs evolve.

Patra Assist is designed to help insurance agencies overcome talent shortages and operational challenges. In today’s competitive market, agencies need to accomplish more with fewer resources, and that’s where Patra Assist comes in. By leveraging a virtual assistant, agencies can delegate time-consuming administrative tasks and client support responsibilities without the overhead of hiring full-time staff.

Patra handles the recruitment, onboarding, and administrative setup for your remote assistant, ensuring a seamless experience. Once onboarded, your agency trains the assistant on specific workflows and processes, giving you full control over how tasks are managed. This flexibility allows agencies to maintain their unique approach while benefiting from additional support.
Clients often share feedback like, “I cannot live without my virtual assistant anymore,” highlighting the transformative impact of Patra Assist. From policy servicing to back-office operations, these assistants free up your internal team to focus on growth, customer engagement, and strategic initiatives.

For agencies struggling with hiring talent, Patra offers a cost-effective and scalable solution. Instead of investing in lengthy recruitment cycles and high overhead costs, you gain access to skilled professionals ready to support your business goals. Whether you need help with data entry, client communications, or administrative tasks, Patra Assist ensures your agency operates efficiently and effectively.

By partnering with Patra, you’re not just filling a gap—you’re building a foundation for sustainable growth. Explore how Patra Assist can transform your operations and help you deliver exceptional value to policyholders.

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About Patra

Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions. Patra powers insurance processes by optimizing the application of people and technology, supporting insurance organizations as they sell, deliver, and manage policies and customers through our PatraOne platform. Patra’s global team of over 6,500 process executives in geopolitically stable and democratic countries that protect data allows agencies, MGAs, wholesalers, and carriers to capture the Patra Advantage – profitable growth and organizational value.