The hidden cost of manual policy checking
The numbers tell a sobering story. Account managers are spending over 12 hours weekly on tedious verification tasks that could be automated. These are not just inefficient hours, they are expensive ones. While your skilled professionals manually check policies, persistent backlogs frustrate clients and staff, creating a cascade of operational problems.
The actual cost goes beyond time. Manual reviews increase your E&O exposure through human error, while inconsistent quality standards lead to missed discrepancies and overlooked premium opportunities. One mid-sized retail agency discovered they were missing up to $500,000 in premium opportunities simply because their manual processes could not capture the data depth that AI analysis provides.
Here is the competitive reality:
While your account managers are drowning in policy reviews, your competitors who have embraced AI are reallocating those same hours to revenue-generating activities. They are building stronger client relationships, identifying new opportunities, and growing their books of business.
Why one-size-fits-all AI solutions fall short
The insurance industry has seen an influx of AI solutions claiming to transform policy checking, but not all AI is created equal. Many InsurTechs and newcomers offer shallow generative AI solutions that provide limited data verification and minimal form handling capabilities. These generic chatbot-style solutions simply cannot match the depth and rigor required for comprehensive policy review and analysis.
Patra’s approach stands apart through both technical sophistication and implementation flexibility. While other solutions flood the market with one-size-fits-all approaches, Patra recognizes that different agencies have different operational maturity levels, risk tolerances, and strategic goals. A tech-forward agency seeking rapid automation has unique needs than a traditional firm requiring white-glove service with coverage for Patra’s E&O.
This is where workstream flexibility becomes your competitive advantage—the ability to select the optimal combination of AI technology and human expertise for each specific situation, allowing you to dynamically adjust workflows based on your unique requirements.
Introducing Policy Checking AI:
Patra’s Policy Checking AI offers four distinct solution options, each designed to maximize your operational efficiency while matching your agency’s specific needs and comfort level with AI implementation.
Delivers streamlined automation, perfect for tech-forward agencies wanting to accelerate policy checking while maintaining internal oversight. This solution uses sophisticated AI algorithms to extract, analyze, and compare policy data with 99.5% accuracy, delivering results in minutes instead of hours. It is ideal for organizations ready to embrace full automation for standard policy checking processes.
Provides the perfect balance for agencies preferring in-house control enhanced by AI power. This solution puts Patra’s most sophisticated AI-based automation directly in your hands through an intuitive, user-friendly interface. Your team maintains complete process control while leveraging patent-pending technology that captures and processes policy data with unprecedented speed and accuracy. The Self-Service option excels at extracting, comparing, and highlighting inaccuracies between multiple policy versions. This is the solution exclusively available for your risk-free trial.
Combines industry-leading AI technology with dedicated human expertise for agencies wanting comprehensive support with coverage for Patra’s E&O. Patra’s insurance professionals provide final oversight using AI-powered technology, with dedicated processing executives managing every aspect of the process. This solution can manage everything from retrieving policy documents to updating your Agency Management System and delivering verified policies.
Offers white-glove service for agencies with complex operational needs. This solution delivers comprehensive policy review and verification through tailored workflows designed specifically for your organization’s unique requirements. With customized quality control measures, reporting, and service level agreements aligned to your operational needs and client expectations, Custom provides the ultimate in personalized service while providing coverage for Patra’s E&O.
All four workstream flexible options leverage Patra’s comprehensive 900+ point checklist and deliver the same core benefits: 75% reduction in policy checking time, 99.5% accuracy, and complete elimination of checking backlogs.
Tangible results that drive growth and profitability
The results speak for themselves. As one mid-sized retail agency reported: “We reduced policy checking time by 75% while improving accuracy. Our account managers gained an average of 12 hours per week for client relationship building, and we identified premium opportunities we never would have found manually.”
These are not just efficiency improvements, they are competitive advantages. Agencies implementing Policy Checking AI achieve 80% faster processing than manual methods, eliminate backlogs entirely, and identify substantial premium opportunities through enhanced data analysis. The 12 hours per week saved per account manager translates directly into more client touchpoints, stronger relationships, and more revenue.
The comprehensive verification process covers nine major commercial lines representing approximately 85% of policy volume, including detailed verification of policy headers, coverages, limits, exposures, and form schedules. Results are delivered in multiple formats (XLSX, CSV, PDF) with color-coded error reports that make review quick and efficient.
Experience Self-Service Policy Checking AI risk-free
Ready to transform your policy checking process? Patra’s offering a completely risk-free opportunity to experience the Policy Checking AI Self-Service advantage: 30 days or 30 policy checks, no credit card required!
This free trial gives you direct access to Patra’s most sophisticated AI-based automation through an intuitive interface, allowing your in-house team to experience firsthand how Policy Checking AI can deliver 75%-time savings and 99.5% accuracy. You will maintain complete control of the process while leveraging the same patent-pending technology that is helping agencies eliminate backlogs and identify substantial premium opportunities.
Your competitors are not waiting; they are already automating their policy checking processes and reallocating those saved hours to revenue-generating activities. While they are building stronger client relationships and identifying new premium opportunities, manual processes are holding your agency back.
The insurance industry continues to face unprecedented challenges that require adaptable solutions. Policy Checking AI’s workstream flexibility enables you to optimize your specific workflows while maintaining the highest levels of accuracy and efficiency. Start with the Self-Service solution to experience the power of AI-driven policy checking firsthand, then explore how our full range of workstream flexible options, from AI-Only automation to Custom white-glove service, can meet your agency’s evolving needs.
About Patra
Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions. Patra powers insurance processes by optimizing the application of people and technology, supporting insurance organizations as they sell, deliver, and manage policies and customers through our PatraOne platform. Patra’s global team of over 6,500 process executives in geopolitically stable and democratic countries that protect data allows agencies, MGAs, wholesalers, and carriers to capture the Patra Advantage – profitable growth and organizational value.
