Pratap Sarker is a seasoned technology and services executive with over 30 years of experience leading transformational growth across the insurance, healthcare, and financial services industries. Known for his results-driven leadership and deep cross-industry and cross-functional expertise, Pratap has held executive roles at Accenture, Infosys, IBM, Conduent, and most recently, Greenway Health—where he served as CEO and led a multi-year modernization and AI-led transformation initiative.
A Message From Our Chief Executive Officer
The insurance industry is undergoing rapid transformation—and Patra is at the forefront of that change. We are redefining what’s possible with a new class of managed services that seamlessly integrates world-class insurance processing, experienced professionals, and cutting-edge technologies, including automation and GenAI.
Our platform-led approach allows us to deliver more scalable, intelligent, and cost-effective solutions to our clients—while creating opportunities for our team members to grow, lead, and make an impact.
We’re building a company that’s purpose-driven and performance-focused:
Our platform-led approach allows us to deliver more scalable, intelligent, and cost-effective solutions to our clients—while creating opportunities for our team members to grow, lead, and make an impact.
We’re building a company that’s purpose-driven and performance-focused:
- A culture where execution meets innovation
- A place where data, insights, and creativity fuel transformation
- And a team united by shared values and the belief that trust, transparency, and accountability drive long-term success
Pratap Sarker is a seasoned technology and services executive with over 30 years of experience leading transformational growth across the insurance, healthcare, and financial services industries. Known for his results-driven leadership and deep cross-industry and cross-functional expertise, Pratap has held executive roles at Accenture, Infosys, IBM, Conduent, and most recently, Greenway Health—where he served as CEO and led a multi-year modernization and AI-led transformation initiative.
A message from our Chief Executive Officer
The insurance industry is undergoing rapid transformation—and Patra is at the forefront of that change. We are redefining what’s possible with a new class of managed services that seamlessly integrates world-class insurance processing, experienced professionals, and cutting-edge technologies, including automation and GenAI.
Our platform-led approach allows us to deliver more scalable, intelligent, and cost-effective solutions to our clients—while creating opportunities for our team members to grow, lead, and make an impact.
We’re building a company that’s purpose-driven and performance-focused:
Our platform-led approach allows us to deliver more scalable, intelligent, and cost-effective solutions to our clients—while creating opportunities for our team members to grow, lead, and make an impact.
We’re building a company that’s purpose-driven and performance-focused:
- A culture where execution meets innovation
- A place where data, insights, and creativity fuel transformation
- And a team united by shared values and the belief that trust, transparency, and accountability drive long-term success
Our leaders
Pratap Sarker is a seasoned technology and services executive with over 30 years of experience leading transformational growth across the insurance, healthcare, and financial services industries. Known for his results-driven leadership and deep cross-industry and cross-functional expertise, Pratap has held executive roles at Accenture, Infosys, IBM, Conduent, and most recently, Greenway Health—where he served as CEO and led a multi-year modernization and AI-led transformation initiative.
An innovator and entrepreneur, John founded Patra in 2005 and has grown the company to more than 6,000 employees worldwide. John has spent more than 20 years leading technology-focused companies, and previously founded CyberBills, an innovative web banking technology company. As an entrepreneur, he knows that it’s vital for a business leader to have total trust in any partner.
Executive Leadership Team
Shonna Andersen joined Patra in January 2026 as Senior Vice President of Human Resources, leading global HR teams in the U.S., Canada, India, and the Philippines. With 30+ years of strategic HR leadership across public, private, and PE-backed firms, she excels in building high-performing teams and driving transformation. Previously, she led People & Culture at Smartlinx and was the Global Vice President at Conduent. Shonna holds a Master’s in Organizational Leadership and lives in Ft Worth, TX.
Simon Davis is Chief Financial Officer of Patra. A strategic thinker, Simon works with Patra executives to develop and evaluate operational initiatives to drive Patra’s growth and address the needs of its customers. He leads all financial reporting, oversight, and analysis activities. Prior to joining Patra, Simon spent much of his career with the ‘Big 4’ accounting firms KPMG and Deloitte.
Jason is a lifelong learner with a passion for the insurance industry and finding efficiencies throughout all functions. Prior to joining Patra, Jason served in various leadership roles over the past 20 years at multiple insurance carriers and organizations supporting operational, underwriting, customer service, and sales processes across multiple segments of business.
Will is Patra’s SVP of Product and Service Line Management. Will and his team work to continually expand and elevate Patra’s portfolio of tech-enabled services, and the PatraOne platform and technologies that underly these services. Will joined Patra after many years in the Insurtech space, having built and led product management teams at Vertafore, Embroker and CSAA Insurance Group.
As one of Patra’s first employees, Matt built the company’s global operational foundation. With a humble and thoughtful approach to business, people, and customers, and a broad knowledge of the insurance industry, Matt enables Patra to deliver consistent and efficient results for its agency clients and leads Patra’s operational data management.
With expertise in data security and managing cyber and physical security, Sean ensures Patra addresses the complex security, regulatory, and access needs of its customers. Sean also manages and oversees Patra’s global physical security, its processing systems, and its client networks.
With a commitment to helping Patra expand its focus on technology, software-based processes, and InsurTech solutions, Tony’s strategic oversight and leadership of the technology team will ensure continued innovation and automation of how insurance is sold, managed, and processed. Tony was the Chief of Data Services for PlusAMP and held numerous positions in technology and data services roles.
Tony Li
Chief Technology Officer
Frank leads enterprise transformation, productivity governance, and Revenue Operations at Patra. Known for his results-driven leadership and ability to drive alignment, he focuses on advancing performance through data and analytics. A former Navy officer with executive roles at Greenway Health and Conduent, Frank brings 30 years of experience in operating-model redesign, automation, and business intelligence, with a sharp focus on operational impact and enterprise-wide execution.
Joanna Rogers brings 20+ years of experience in transforming marketing into a strategic growth engine in diverse industries, including renewable energy, real estate, and health insurance. Known for building high-performing teams and driving large-scale change, she earned awards from Forrester and Transform Awards NA. Most recently as Vice President of Marketing at Terrasmart, Joanna unified four brands, drove pipeline growth, and led long-term strategy. Based in Chicago with her husband, she’s an avid hiker and lifelong Cubs fan.
While developing and leading Patra’s legal strategies, Lee oversees matters related to corporate governance and transactions and helped establish Patra’s compliance program and training. Prior to joining Patra, Lee worked with Ryan, a global tax consulting firm and in in-house positions with private and public companies.
Global Operating Leaders
Jessica oversees and streamlines daily operations within our employee benefits division. With her expertise, she ensures the successful implementation of customer solutions and support, resulting in an exceptional client experience. Jessica brings valuable experience, to the organization having joined Patra in 2016 after spending over a decade in the Human Resources and Health Insurance space, bringing solutions to employers of all sizes and industries.
Anubhav has two decades of global experience across P&C, HR Shared Services and F&A, he has led large operations, complex transitions and process transformation for major US and European clients at Genpact, ADP and Cognizant. He brings deep underwriting support expertise and a strong focus on operational excellence. At Patra, he leads Retail (On-Demand Insurance) strategy and growth. Outside work, he enjoys family time, movies and exploring new cuisines.
Breanna Lobdell been with Patra since 2016. Prior to joining Patra, Breanna spent time handling large construction risks with an independent agency in Tacoma, WA. Breanna has spent her career at Patra in our Select division, holding several different positions that gives her great insight into the servicing model and enables her to strategize on solutions with our customers to meet their business goals. She sees the value this unique service offering brings to the insurance industry.
As a 15-year veteran of Patra, Elizabeth is responsible for ensuring strategic and operational excellence for our Specialty and Direct teams in North America, India and the Philippines. She is responsible for ensuring all team members bring efficiency, accuracy, and value to the customers they represent.
Paul is responsible for Patra Document and Patra Cloud Professional Services. Paul is an experienced leader with a passion for process optimization, knowledge management, and learning. Prior to joining Patra, Paul served in various leadership roles with Intel Corporation for 20+ years and more recently in start-up and consulting roles.
As Managing Director of Patra’s India region, Lakshmi plays a key role as a unifying factor between our global offices and industry associations through her dedication to corporate social responsibility, empowering women, and fostering empathetic leadership. Leading CSR initiatives, she also promotes growth mindset through workshops and webinars. Her impactful leadership and dedication define her significance in the corporate world.
Moe is Director of Corporate Services in the Philippines. He is responsible for the overall management of the government compliance, administration department and oversees the day-to-day operations across Patra’s Philippines departments. Prior to joining Patra, Moe worked for Accenture Philippines for 5 years as an Operations manager that works with one of the largest social media accounts.
Jonathan is transforming Patra’s Virtual Assistant business into the insurance industry’s most innovative and productive service model. VA’s bridge the intersection of technology and service, the critical next step in the evolution of insurance operations and digital transformation.
His 20-year track record at ThinkHR (Mitratech), and Patra speak to his expertise in building innovative solutions for the insurance industry.
His 20-year track record at ThinkHR (Mitratech), and Patra speak to his expertise in building innovative solutions for the insurance industry.
Raghu manages our International operations spanning 4800+ resources and is responsible for service delivery for all our clients across India and Philippines. Prior to joining Patra in August 2021, he worked with Cognizant for close to 14 years managing operations for various clients within their BFS Division. He is a student Actuary with IAI.