As Featured in Leader’s Edge Magazine
Revolutionizing the Insurance Value Chain
Q&A with John Simpson, Patra’s President and CEO
Q: It’s been quite a year, John. Give us an update. How has COVID affected your business? Your global workforce?
A: Well, as you know, in the U.S. we were already a remote workforce. We have about 400 employees in 41 states working remotely with our Patra Select business. So there was no interruption to that. In fact, those employees were a huge help to us when our offices in India were shut down temporarily supporting our Patra OnDemand services while we eventually, in just a few months, were able to transition the entire global operations to be remote. We were starting to move people to a remote workforce there but it hit faster than we thought.