Why Clearcover Chose Patra
Type of Business:Carrier
Patra has deeper insurance experience than other BPOs. Their industry best practices are refined and well-tested, which means they added significant value immediately. Clearcover’s staff learn from Patra, absorbing best practices and making all operations more precise and cohesive.
Clearcover values Patra’s ability to scale quickly and efficiently in both number of agents and services provided. The partnership started with three licensed agents providing two services and in only 12 months increased to 12 agents providing four services. Patra agents were incredibly agile and eagerly embraced our operations and processes.
Flexible and Efficient Onboarding
Patra’s dedicated and integrated team structure provided for a timely and scalable onboarding experience. Patra’s relationship manager drove speed, accuracy, and accountability, resulting in overall success. Patra’s dedicated Clearcover Client Consultant is extremely easy and enjoyable to work with and the entire Patra operations team communicates regularly to deliver quantifiable results and collaborates to solve issues.
As a leading provider of technology-enabled outsourcing services, Patra stands out from its competitors leading with industry expertise and an operational excellence model solely focused on helping insurance organization boost business performance. Patra optimizes insurance processes through an innovative PatraOne platform, helping insurance organizations as they sell, deliver, and manage policies and customers through our PatraOne platform. With a global team of over 5,000 skilled professionals in data-secure environments, Patra empowers agencies, MGAs, wholesalers, and carriers to achieve profitable growth and enhance organizational value.