Discover the benefits of Patra Document with VP Paul Misso
Streamline your operations with Patra Document. We handle everything from printing and mailing documents to quality checks and virtual mailroom operations, freeing up your resources and saving costs. Trust Patra to manage your administrative tasks efficiently.
Hi. I’m Paul Misso. I’m the VP of operations at Patra responsible for Patra Document. Patra Document or Print Services, we call it sometimes.
We print and mail any and all documents that our customers need. We can print, we can mail, we can package, we have benefit brochures, we can do corporate handbooks, we can send out notices, invoices, literally anything our customer needs. We are the kind of the last step in servicing the customer, And, you know, we, our regular services will do work, you know, creating certificates, checking policies, creating endorsements, notices, invoices, etcetera. What we do is we receive those files, we print and mail them, to where they need to arrive.
And we also serve as a big quality check, to make sure that what goes out is a hundred percent clean. We will do things like checking to make sure a certificate of insurance has a signature on it, for example. You can give Patra a job and between the regular production services and print services, you don’t have to worry about it anymore. You just give it to Patra and it’s all the way to your customer.
There’s two major pain points that that we help with. One is, there’s a lack of resources, human resources in the industry. And what we can do is take a large piece of work off of our customers plate that where they can take the skilled resources they have who have been in the industry for twenty years and use those resources to build their business, sell biz dev and so on, and we can take the administrative responsibilities from them. The second piece is via our virtual mail capability is we can help our customers who really want to get out of their commercial leases, out of their office space, and they’re spending twenty thousand dollars a month or more on that, we can take over their mailroom operations.
And that frees them up to all go work from home offices, saves them a lot of money, takes a big headache off their shoulders, and they know Patra is handling for them. So our, we’re here to make our customers’ lives easier.
The items shown here are for illustration purposes only and are not ordered directly from this page. Every item can be customized to suit each company’s individual needs.
Print and Virtual Mail Services
Acting as your dedicated in-house mailing department, Patra manages all inbound/outbound correspondence, mail compliance standards, and document scanning and indexing workflows. Why choose Patra Document?
State-of-the art printing facility delivering quality, scalable printing for day-to-day or peak production volumes.
Virtual Mail
Retrieve returned and forwarded mail, batch and scan documents to preferred system, index, and follow and generate tasks customized to your document management workflows.
Document Management
Mailed and Printed documents can be attached to your preferred systems and follow your customized document management workflows.
A new approach to managing print, mail, and virtual mail
Patra document facilitates your day-to-day print, mail, and virtual mail processing. Our service can support with managing your return mail for redistribution, updating contact lists, attaching printed or mailed documentation to your preferred policy and agency management systems and processing customized insurance document management workflows.
Patra’s print shop is a highly automated facility that prints and mails over fifteen million insurance documents per year. With minimal staff, our automation processes small to large custom print jobs created around the globe and prepares them with the most efficient delivery method in the industry.
The process begins with our software, which gathers the print jobs, reads the recipient’s address, and combines like addresses together to reduce multiple mailings.
Cover pages are created for each windowed envelope, which contains the recipient’s address, as well as page counts for the inserted machine. Batch print jobs are sent to multiple printers via remote employees. Once the batches have finished printing, they are quickly reviewed for quality and then loaded into a high speed inserter machine.
The inserger reads the cover page for each envelope to determine the number of pages to be collated and the envelope size needed.
In then correlates and inserts each mailing into the appropriate envelope.
The inserter then seals and stacks the envelopes neatly for the attendant to gather.
The envelopes are already pre stamped with a prepaid sort stamp that eliminates the need for a postage meter.
Afterwards, all outgoing mail is placed into bins to await pickup and distribution.