The Patra perspective, AI in the insurance industry
Insurance leaders that are actually focused on their clients are always in need of being able to do their job more efficiently.
Going with a company like Patra, which is just insurance focused, we’re able to give them those things and keep that streamline that’s necessary to stay focused on their clients. Artificial intelligence cannot replace human beings in onshore, nearshore, or outsourcing.
Artificial intelligence is a component of our success and is absolutely necessary in today’s environment. When you have an environment where you need more people, you have to lean on technology.
We have a human in the loop as far as artificial intelligence at Patra, where you get the expertise in the industry as well as the technology that allows us to do more with less.
Patra’s Senior Vice President of Sales Marcel Gagnon shares perspectives on the role of artificial intelligence in the insurance industry.
About Patra
Patra is a leading provider of technology-enabled outsourcing services and software solutions to the insurance industry. Patra powers insurance processes by optimizing the application of people and technology, supporting insurance organizations as they sell, deliver, and manage policies and customers through our PatraOne platform. Patra’s global team of over 6,500 process executives in geopolitically stable and democratic countries that protect data allows agencies/brokerages, MGAs, wholesalers, and carriers to capture the Patra Advantage – profitable growth and organizational value.
