About Patra

Making a difference for our customers and our industry.

Patra Corp

Powering insurance processes.

Leveraging people and technology.

Patra was founded to enable insurance brokers to issue certificates faster and more efficiently. As the industry has evolved, we’ve expanded to serve retail agencies (including commercial lines, personal lines and employee benefits), MGAs, wholesalers, and carriers, with more than 160 distinct services. We also offer omni-channel contact center customer experience and acquisition capabilities.

In addition to process automation and account management services, Patra is a leader in applying technology to insurance applications. From virtual collaboration and workforce solutions to machine learning, AI and bots, Patra applies proven technology on behalf of servicing clients.

Today, we’re focused on creating growth and efficiency for our partners to maximize the value of their organizations— that’s the Patra Advantage.

The Power of Patra is Our Global Network

4,500+ Team Members

6 Global Processing Centers

Patra’s global team of experts deliver the Patra Advantage – efficient, profitable growth and organizational value – to retail agencies, MGAs, wholesalers, and carriers alike. With over 4,500 team members across the globe, 6 dedicated processing centers and distributed contact centers, we’ve built a team that works, communicates and delivers seamlessly to support our clients.

World Map

Where Company Meets Culture

Supporting Industry Innovation

Patra's customers share a common trait- the desire to innovate and remain leaders in their fields. Their dedication to working with us to find better, more efficient and profitable ways of working is inspiring. Patra delivers experience, technology and workflow tools that address challenges facing the insurance industry and the unique needs of carriers, brokers, MGAs and wholesalers.

One Global Patra

Patra knows that we are only as good as the professionals who deliver the services to our customers. Employing more than 3,600 globally, Patra is committed to providing our staff the industry’s most comprehensive training and continuing education while offering a competitive benefits package, comfortable working environment and growth opportunities. We're one company, globally.

Active in Our Communities

Corporate social responsibility is a key component of Patra, reaching back to our founding. With a philanthropic organization dedicated to supporting military families, an employee giving campaign and belief that our employees should be active members of their communities, Patra lives its commitment to being a global company through local actions.

Leading the Industry

As insurance is constantly changing, to remain an industry leader it's important to be involved in the advocacy of our industry. Patra partners with influential organizations to drive innovation. By taking part in those conversations, we add our voice and help shape where the industry is heading.

Top Insurance Workplace

Leading industry publication Insurance Business America features Patra in its 2018, 2019 and 2020 Top Insurance Workplaces report. Employees from organizations across the whole of the industry were asked to share what they like and dislike about their workplaces, from benefits, to availability of resources, to management.

Patra Diversity Inclusion logo

Patra Diversity and Inclusion Program

At Patra, we recognize the power of our people and value our differences. We believe that having a diverse employee population and inclusive environment makes us a stronger company.   The Patra Diversity and Inclusion Council aims to combat discrimination and promote a diverse and inclusive community built on the foundation of Honesty, Integrity and Respect. The Council will act as agents of change for Patra; advocating for awareness and understanding through Education, Communication and Collaboration. We seek to position Patra as a leader in our industry through our diverse, equitable and inclusive workforce. To support our stand, Patra’s Diversity and Inclusion mission is supported by three pillars: Education and Understanding, Communication, and Collaboration & Innovation.  Our Business Resource Groups focus on:

  • Mental Health & Stigmas: Focusing on Mental Health & Wellness for our employees, and erasing the stigmas surrounding mental health.
  • PRIDE – Focusing on LGBTQIA+ inclusion, resources, and education for Patra employees.
  • R.A.C.E. (Respect Acceptance Communication Education) – Focusing on Racial and Ethnic diversity & inclusion, as well as resources and education for Patra employees.
  • WCC (Women Cultivating Confidence) – Fostering and encouraging confidence in the workplace for all Patra employees, with a focus on women’s challenges and areas for personal growth.

Team Member Spotlight

Patra In Action

When we work together with our customers, communities and employees, we all thrive.

Patra - Team Photos