Small Account Solutions

Increasing profitability and growing your book of small accounts.

Patra Select

Say hello to your virtual small accounts team.

The Patra Select team seamlessly integrates with your agency to efficiently manage and grow your books of small business. Our managed service model provides a variety of options to address commercial lines, personal lines, or employee benefits. Your team can spend more time focusing on key accounts and agency relationships without sacrificing the service levels your customers expect.

Get a Guaranteed Return on Commission

Patra Select generates a guaranteed return on commission. That means increased margins on your books of small business. The Patra model generates increased insured retention rates and enables more relationship development while significantly increasing client satisfaction.

Aggressively Grow Your Small Accounts

Patra Select extends your ability to address growing small account books without hampering your ability to service key agency accounts. Depending on your specific needs, we can provide you with agency-branded technologies and strong carrier relationships or work with your existing tools to ensure real-time, comprehensive quotes of standard and non-standard business.

Integrate Support, All Behind the Scenes

Patra Select is invisible to your insureds— our staff integrates to your agency systems to work through your company’s branded telephone greetings and email domains. In addition to your dedicated Patra Select team, we'll assign secondary and tertiary staff support to cover emergencies, vacations and other PTO, ensuring no disruption to your customers.

Patra at a glance.

Patra is honored to be recognized, for the third year in a row, as a "Top Insurance Workplace" by Insurance Business America and has been named to the Inc. 5000 of fastest-growing private companies in the US for the past four years.

$250M

Premium Managed

82,000

Policies Managed

2,902

INC. 5000 Ranking

275+

Licensed Agents

Don’t just take our word for it.

Many customers are experiencing the power of Patra.

By engaging with Patra OnDemand we now have clean and accurate workflow, job aid, and process documentation, we have a three-week reduction in backlog, over 50% reduction in processing time, and improved overall accuracy. Patra now handles approximately 90% of our processing load, allowing us to focus more time on selling and servicing our clients.

HUB International
Bradley J. Botts, MPM, PMP | Senior Vice President, Projects & Technology

Patra designed a workflow plan specific to our needs. Our average task processing time has decreased by 33%, our annual expenses related to outsourced activities have decreased roughly 55%, and Patra has helped us realize over $2.2M in aggregate expense savings to date. Our enhanced profitability has subsequently allowed us to accelerate reinvestment capital back into our aggressive growth initiatives.

Atlas General Insurance Services
Ryan Clarkson, COO

During our partnership with Patra we have increased our certificate issuance by 25% and the volume of direct bill transactions by 29%, all while Patra maintains accuracy rates of 99%+. Simultaneously, as expense reductions are realized year to year, we not only create future investment capital but also enhance the overall value of Bolton & Company.

Bolton & Company
Steve Brockmeyer, ARM, CIC | President & CEO

As a small company, it's paramount to maximize efficiency without any sacrifice of expertise, execution or excellent service. Patra's attention to detail and accuracy has supported our ability to exponentially grow our customer and revenue base. We look forward to partnering with them for years to come.

Tangram Insurance Services
Jaimee Patane | Manager, Underwriting Operations

Since engaging with Patra, we have seen dramatic improvement in our efficiencies and processes and at a much lower cost. We experience growth numbers of over 30% each year, and are saving roughly 40% on our processing activities by using Patra. Patra has played a large role in helping our company get to where we are today, and they will continue to play a large role in our future growth.

INSURETrust
Zane Goldthorp | CIOO

Still have questions?

We’ve answered the questions we get most often regarding Patra Select.

Will I Still Have Control of My Small Accounts While Utilizing Patra Select Services?

Yes. Your accounts will always be your accounts. Patra team members will work within your existing agency management system to service your accounts. And don’t worry, transferring accounts back to the agency is as easy as recoding in your agency management system.

Who Will Be The Broker of Record?

Property & Casualty: when you configure your engagement for P&C, your agency with hold the Broker of Record and all data will reside within your existing Agency Management System. Patra's licensed account managers will work as an extension of your team. All work is white labeled and configured to your agency brand, with no perceived change to the insured.

Employee Benefits: Depending on your specific needs, you have options when you configure your Patra engagement for Benefits: you can remain Broker of Record or have Patra become the Broker. Your agency goals will determine which option meets your needs. No matter which option is right for you, moving an account back to agency management is simple.

Can Patra Select Work With Employee Benefits Insurance As Well As P&C?

Yes, in fact, Patra Select for small groups is one of our fastest growing service segments. As an agency, you will be able to provide better service to your insured groups while also being able to focus on key agency accounts when you deploy Patra Select services for Employee Benefits and/or P&C.

How Long Will It Take To Be Up and Running?

With the experience of onboarding over 280 agencies, we have developed a very thoughtful, organized, and sophisticated implementation program. We begin immediately by analyzing your book of small accounts and find that most customers have our services fully activated in 6-8 weeks, though pace is dictated by the individual agency.

How Does Patra Define A Small Account?

Patra understands that every agency uniquely defines their small accounts. For some it means under $100, for others it means under $500, or for other it means under $10,000. We find it most common that agencies define their small accounts as under $2,500, but we can work with whatever you call small.

What Services Are Included In The Patra Select P&C Model?

Patra will manage every aspect of servicing P&C accounts from helping you place business, to policy management, to renewals.

What Happens In The Event That My Patra Select Account Manager Is Out of The Office?

As a Patra Select customer you will be assigned a full time, dedicated account manager, with years of agency experience, to lead your team. This account manager will be intimately familiar with your customers, your book, and your systems. To ensure no gaps in coverage should your account manager be out of the office, we will also train and coordinate a backup who will cover all service needs during an absence.

Let us show you how Patra Select can make a difference.

With Patra Select, you’ll be confident that your small accounts are well-managed, rounded out and profitable. But why else should you choose Patra? Let us count the ways.

  • Patra Select is backed by the most agency-friendly E&O coverage in the industry.
  • Patra services are designed to maintain and enhance your agency’s reputation, service levels and brand presence.
  • Guaranteed profitability, allowing agency staff to focus on core business relationships.